For technical support please e-mail
support@ferntech.co.nz with your order number in the title. If you wish to report a fault or a problem on a product you purchased please do so via the RMA Portal, you'll find this when you log in to your account.
DJI Ferntech is available for contact via phone during the following times:
Monday – Friday: 9:00am – 5:30pm
Saturday: 10am – 4:30pm
Sunday: Closed
Holiday Operating Hours
23/12/2019 09:00am - 5:30pm
24/12/2019 09:00am - 3:00pm
25/12/2019 CLOSED
26/12/2019 09:00am - 5:30pm
27/12/2019 09:00am - 5:30pm
28/12/2019 10:00am - 4:30pm
29/12/2019 CLOSED
30/12/2019 09:00am - 5:30pm
31/12/2019 09:00am - 3:00pm
01/01/2020 CLOSED
02/01/2020 CLOSED
03/01/2020 09:00am - 5:30pm
04/01/2020 10:00am - 4:30pm
Send our team a message
DJI AUTHORISED RETAIL STORE AUCKLAND
Open Monday to Friday 9.00am - 5:30pm and Saturday 10.00am - 4:30pm
There is 30 minutes parking out the front of the store on New North Road before 4pm ( from 4pm the street becomes a clear way). If this car park is full or you are visiting after 4pm please park in our car park around the back of the building (entrance off Ruru Street number 39).