Contact Us


Our retail store is open for click and collect contactless orders during Alert Level 3.

The Ferntech team are fully operative to answer your phone calls and emails.

Phone us on 09 216 5386 or Email



Our Auckland warehouse is dispatching all orders placed before 2pm weekdays

We use NZ Post Couriers to ship your orders who are very efficient, although they have advised there may be some delays due to Covid-19. Please see their website here for the latest updates.

We are using Courier Post overnight services for North Island and all South Island small parcels. Larger South Island between orders will be shipped on a 2-3 day economy service. Please let us know if you require overnight South Island delivery.


Service Centre

For warranty and repairs please contact  


We wish everyone good health and safety during these challenging times.

Please call our support team on 09 216 5386 who will be here to assist you during alert levels.

We wish everyone good health and safety during these challenging times.



Why Buy From Us?

By buying from Ferntech, you'll have the confidence that you are dealing directly with New Zealand's leading drone experts. Our staff are knowledgable drone pilots who offer expert advice, trusted support and superior specialist service. Only through us will you receive a full New Zealand warranty, phone and email support, and access to our certified Repairs Centre with DJI-qualified drone technicians. And we guarantee that we will have the best prices on the market — if not let us know and we will match any price (conditions apply).


See our finance options and choose the one that would best suit your needs.


For repairs please contact our team at to receive a service form to have your drones assessed.  



Send our team a message




Visit 96 New North Road, Eden Terrace, Auckland, 1021
Phone 09 216 5386
Open Monday to Friday 8.30am - 5:30pm and Saturday 10.00am - 4:30pm
There is 30 minutes parking out the front of the store on New North Road before 4pm ( from 4pm the street becomes a clear way). If this car park is full or you are visiting after 4pm please park in our car park around the back of the building (entrance off Ruru Street number 39).

Get Directions

Christchurch - Warehouse 

5/27 Waterman Place, Ferrymead, Christchurch, 

Dispatch shipping only, no walk-ins.