COVID-19 Ferntech Updates

Updated 01/05/2020


Online Store and Repairs

Online orders for all products are now fully operational now that we are in alert level 3. All orders placed before 2pm will be dispatched on the same day with Courier Post. 

Repairs are now fully operational we are in alert level 3. Please contact our team at to receive a service form to have your drones assessed.  

During alert level 3 our reduced on-site team have a range of proactive measures in place to keep both themselves and your order as safe as possible. Courier Post are operating as normal and now have new delivery procedures in place including contactless delivery to your door.


DJI Retail Store

We have a contactless pickup option available from our store. All orders will need to be placed and paid for online or over the phone before pick up can take place (please remember to bring your ID when picking up your order).

The DJI Authorised Retail Store will be closed from Thursday 26th March until alert level 2 is reached.

We will continue to serve our customers over the phone and email during alert level 3 & 4 periods.


We will continue to keep our customers updated via this page as well as Facebook. If you have any questions our team are still on hand to assist during business hours:

 0800 787 623 

Thank you for your continued support of Ferntech. We hope you all stay safe and well during these challenging times.


Send our team a message




Visit 96 New North Road, Eden Terrace, Auckland, 1021
Phone 09 216 5386
Open Monday to Friday 9.00am - 5:30pm and Saturday 10.00am - 4:30pm
There is 30 minutes parking out the front of the store on New North Road before 4pm ( from 4pm the street becomes a clear way). If this car park is full or you are visiting after 4pm please park in our car park around the back of the building (entrance off Ruru Street number 39).

Get Directions