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For sales enquiries, please call 0800 787 623 or 09 216 5386, email us at info@djistore.co.nz, or come into one of our stores in Auckland and Christchurch (map and details below).

For technical support please e-mail support@ferntech.co.nz with your order number in the title. If you wish to report a fault or a problem on a product you purchased please do so via the RMA Portal, you'll find this when you log in to your account.

DJI Ferntech are available for contact via phone during the following times:

Monday – Friday: 9:00am – 5:30pm
Saturday: 10am – 4:30pm
Sunday: Closed

Please note there may be limited support staff available on Saturday. Both stores are closed on New Zealand public holidays.