Sales
Our retail store is open.
Staff and customer safety is important to Ferntech so please ensure you wear a mask, scan in at the door and keep 2 metres apart.
A reminder that our 1 hour click and collect is still available for those who wish to use this option.
The Ferntech team are fully operative to answer your phone calls and emails.
Phone us on 09 216 5386 or Email info@ferntech.co.nz
Distribution/Shipping
Our Auckland warehouse is dispatching all orders placed before 2pm weekdays.
We use NZ Post Couriers to ship your orders who are very efficient, although they have advised there may be some delays due to Covid-19. Please see their website here for the latest updates.
We are using Courier Post overnight services for North Island and all South Island small parcels. Larger South Island orders will be shipped on a 2-3 day economy service. Please let us know if you require overnight South Island delivery.
Service Centre
For warranty and repairs please contact repairs@ferntech.co.nz
We wish everyone good health and safety during these challenging times.
Please call our support team on 09 216 5386 who will be here to assist you during alert levels.
We wish everyone good health and safety during these challenging times.
Why Buy From Us?
By buying from Ferntech, you'll have the confidence that you are dealing directly with New Zealand's leading drone experts. Our staff are knowledgable drone pilots who offer expert advice, trusted support and superior specialist service. Only through us will you receive a full New Zealand warranty, phone and email support, and access to our certified Repairs Centre with DJI-qualified drone technicians. And we guarantee that we will have the best prices on the market — if not let us know and we will match any price (conditions apply).
See our finance options and choose the one that would best suit your needs.
For repairs please contact our team at support@ferntech.co.nz to receive a service form to have your drones assessed.
Send our team a message
DJI AUTHORISED RETAIL STORE AUCKLAND
Open Monday to Friday 8.30am - 5:30pm and Saturday 10.00am - 4:30pm
There is 30 minutes parking out the front of the store on New North Road before 4pm ( from 4pm the street becomes a clear way). If this car park is full or you are visiting after 4pm please park in our car park around the back of the building (entrance off Ruru Street number 39).
