For technical support please e-mail
support@ferntech.co.nz with your order number in the title. If you wish to report a fault or a problem on a product you purchased please do so via the RMA Portal, you'll find this when you log in to your account.
DJI Ferntech are available for contact via phone during the following times:
Monday – Friday: 9:00am – 5:30pm
Saturday: 10am – 4:30pm
Sunday: Closed
Please note there may be limited support staff available on Saturday. Both stores are closed on New Zealand public holidays.
DJI AUTHORISED RETAIL STORE AUCKLAND
Open Monday to Friday 9am - 5:30pm and Saturday 10am - 4:30pm
FERNTECH NZ LTD CHRISTCHURCH
Open Monday to Friday 9am - 5:30pm and Saturday 10am - 1pm