For technical support please e-mail firstname.lastname@example.org with your order number in the title. If you wish to report a fault or a problem on a product you purchased please do so via the RMA Portal, you'll find this when you log in to your account.
DJI Ferntech is available for contact via phone during the following times:
Open Monday to Friday 9.00am - 5:30pm and Saturday 10.00am - 4:30pm
There is 30 minutes parking out the front of the store on New North Road before 4pm ( from 4pm the street becomes a clear way). If this car park is full or you are visiting after 4pm please park in our car park around the back of the building (entrance off Ruru Street number 39).